Commercial door push paddle not working

You’re dealing with a broken spring on a push paddle (panic/push bar) device. That’s a common issue, especially in high-traffic commercial doors.

Here’s a breakdown of what you need to know and do:

What Happens When the Spring Breaks?

• The paddle stays loose or doesn’t return to position after pressing.

• The latch doesn’t retract properly, so the door either won’t open or won’t stay latched.

• It can become a code violation if the door doesn’t open freely in an emergency.

️ Options for Fixing It

1. Replace the Spring (If Available)

• Some models like Von Duprin, Falcon, or Adams Rite allow spring replacement.

• You’ll need to open the housing (usually torx or hex screws) and check if the spring is accessible.

• Replacement springs are sometimes available as part of a repair kit.

⚠️ Important: You must know the exact make and model of the device.

2. Replace the Paddle Assembly

If the spring is not replaceable or the parts are worn out:

• Replace the entire push paddle assembly.

• This is often faster and more reliable than fixing internal components.

• Brands like Adams Rite 4590, Detex, or Doromatic offer compatible replacement paddles.

3. Temporary Fix (Not Recommended for Long Term)

• A temporary spring band or rubber band workaround might return the paddle to position, but it’s not code-compliant and shouldn’t be used in commercial/public buildings.

️ Legal/Code Reminder (Quebec/NBC)

According to the Building Code:

“Devices intended for use on exit doors must be operable with a single motion and not require tight grasping, pinching, or twisting.”

If the spring is broken and the latch won’t retract properly, the door is not compliant.

✅ What To Do Now

1. Identify the brand/model – check for labels/stamps on the paddle or internal mechanism.

2. Call us for service 514-836-9097